Provide students with the right processes to enable them to carry out their problem solving.
Know how to use the right tools at the right time and in the right way.
Course content
Every problem has at least one solution, and every solution leads to at least one problem ...
Successfully reformulate a problem to generate a solution. Problem-solving tools are then studied and put into practice.
How to avoid solving a problem?
Different ways of approaching a problem
How to pose and solve a problem?
How to define an objective?
SMART
9 problem-solving tools
SWOT
Brainstorming
CQQCOQP
Ishikawa
Pareto chart - 20/80
Impact Feasibility
Compatibility matrix
Stern's cube
Mindmapping
Problem-solving games
A bibliography