Communication

cours-shs

Semester

Level

Language

Specialization

ECTS

Prerequisites

None.

Learning outcomes

The main objectives are :

  • Understand how communication is a key skill of the engineer
  • Identify potential problems and avoid major pitfalls
  • Have some keys to adapt your communication
  • Know the keys to written and oral communication
  • Putting it into practice

Course content

The fundamentals of engineering communication aims at understanding the importance of communication in the engineering profession due to the multiplicity of skills, roles and interlocutors.
Some of the main keys to adapting communication are discussed according to the role, responsibilities and expectations of the interlocutor, his or her behavioral preferences and the communication channel, including how to express difficult messages (disagreements or reminders of the framework).

  • Role and importance of communication
  • Communication and behavioral preferences
  • Verbal, Vocal, Visual
  • Getting difficult messages across
  • The questions
  • Written communication
  • Oral communication
  • Digital communication
    - Alternatives
    - Practice and evaluation

Assessment method

To be defined.

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